The product is good. .. but don’t understand the ‘Thankyou’ gift, ie the marble in the tube. I really don’t need this, plus I would have thought it potentially dangerous for children - swallowing, or shooting .. and the possible outcomes.
A thank you note is always nice, though. Thanks.
Hi Marea, Thanks so much for your posative review it means so much to us. RE the fidget toy, it is actually a common fidget toy that peole order. The marble inside the mesh tube is meant to hold in your and and just move the marble back and forth, for many people they find ths soothing, also it can fit in a pocket or in the palm of your hand. We find it sells to all ages. The marble is sewn into the mesh so that a child cannot get it out, it is very safe. I hope that explains it a little further for you. kind regards Sharon
The magic cubes I ordered came in the designs I requested 👍🏻 Haven’t used them as they are Christmas gifts, the colours and patterns are lovely.
Dear valued customer,
We are delighted to hear that you are pleased with our service and that the magnetic magic cubes arrived in the designs you requested. We hope that the recipients of these cubes will enjoy the lovely colors and patterns as much as you do. Thank you for choosing our product as Christmas gifts. Happy holidays!
Best, Sharon
Great to chat with Sharon and to confirm some minor details with my order. Then having peace of mind that my order would be shipped that day
I work in a wellbeing role in a high school. I ordered a weighted cushion for my office - a space where students often drop in for a chat. The cushion proved immediately popular.
They were great. They were out of stock on some options, and they called us to arrange alternatives.
Large Nylon Wrap Therapy Swing with Swing Set Stand
This is the cutest, softest little bunny. My daughter is in love with her. Such great service from the team also.
Customer service was excellent and my enquiry regarding my order was responded to very quickly. Could not recommend more, thank you!
These are the words from my 9 year old daughter when she received her Christmas present. We had some issues getting the sold delivered but with additional support from Brenda at Therapy Sensory they redelivered in now time.
I have put she’s off these guys twice and they are honestly incredible. They had no stock of an item and sent me a detailed text to let me know it was out of stock and offer me a different item. I offered them to pay any difference and they politely declined. When my package arrived they had delivered both items as a replacement as well as a cute little free gift. Their product is so high quality and my daughter loves anything we buy. Shipping is so fast and they have incredibly reasonable prices for products. My go to from now on
Deutsche Post tracking number:
DirectFreightExpressMP0030075503
We have yet to receive our wall mounted bracket???
Product was great value and postage was efficient. Thank you for a great customer service!
Fantastic customer service and excellent products! My kids are obsessed. Very fast shipping too! Will be buying from here again
Fantastic choice of well-priced fidget toys
Thank you so much for the quick delivery of our swing and stand, the call to let me know issues for ear phones and the process for the weighted animals. Every step of the process was supported and easy, quick and professional communication and fantastic quality. Very happy and will continue to order
