Home → NDIS

NDIS

How to make a purchase with your NDIS funding

You may be able to use your NDIS funding to make a purchase from Therapy Sensory if you are Self-Managed or Plan Managed. We recommend you seek advice from your Support Coordinator, Plan Manager or NDIA if you are unsure.

Self Managed

If you are self-managing your NDIS plan, there are 2 options to pay for your products with your NDIS funding:

Option 1. Purchase your Therapy Sensory products and then make a Payment Request. Using your own money purchase Therapy Sensory products and receive a receipt via email. Make a Payment Request online using the NDIS myplace portal to have the money from your NDIS plan budget paid into your nominated bank account. You should be reimbursed by NDIS within 24 to 48 hours.

Option 2. Make a Payment Request and then pay your Therapy Sensory invoice. Once you receive written confirmation that the Assistive Technology or consumable item is required to support your existing NDIS services and an invoice from Therapy Sensory, make a Payment Request online using the NDIS myplace portal. Money from your NDIS plan budget should be paid into your nominated bank account within 24 to 48 hours. You can then pay the Therapy Sensory invoice. 

insert video michael

  1. Review your Shopping Cart to make sure you have all the products you need.
  2. Proceed to Checkout fill in your shipping details and enter your NDIS number under the “Company name” field. 
  3. If you pay by credit card (Option 1) we will email you a tax invoice to the address provided and dispatch your order ASAP.
  4. If you need to make a Payment Request and receive an invoice before making a payment for your order (Option 2), please select payment option “Direct Bank Transfer“. An invoice will be sent to  the nominated email provided to be paid within 14 days. Your order will be placed on hold until we have received confirmation that the funds have been transferred into our bank account. 
  5. Please note, when referring to your order, please use the Order #15*** and the name the order is in, so that we can find your order quickly.

Plan Managed

  1. Review your Shopping Cart to make sure you have all the products you need.
  2. Proceed to Checkout fill in your shipping details and enter your NDIS number under the “Company name” field. 
  3. Select payment method “Direct Bank Transfer” and we will email you a tax invoice to the address provided. You must then submit this invoice to your Plan Manager to make payment within 14 days. If you would like the tax invoice emailed directly to your Plan Manager, please include their email address in the “Order Notes” section.
  4. Your order will be placed on hold until we have received confirmation that the funds have been transferred into our bank account.
  5. Please note, when referring to your order, please use the Order #15*** and the name the order is in, so that we can find your order quickly.

 

 

Agency Managed (NDIA)

Talk to the Agency handling your order, they will have a process they follow to place orders. 

  1. Please note, when referring to your order, please use the Order #15*** and the name the order is in, so that we can find your order quickly.